Fidelity Crypto® | Buy and Sell Bitcoin | Fidelity Investments
Buy, Sell, and Use Your Crypto with Coinbase - The Secure App to Manage Your Crypto. Millions Of People Use Coinbase to Buy, Sell and Store Their Cryptocurrency.
Last updated
Buy, Sell, and Use Your Crypto with Coinbase - The Secure App to Manage Your Crypto. Millions Of People Use Coinbase to Buy, Sell and Store Their Cryptocurrency.
Last updated
Clear Cache and Cookies: Clearing browser cache and cookies can resolve certain browser-related issues that may affect login functionality.
Update Browser and App: Ensure that the browser and Crypto.com app are updated to the latest versions to mitigate compatibility issues.
Contact Support: If unable to resolve login issues independently, reach out to Crypto.com customer support for assistance. Provide relevant details, such as account information and steps taken to troubleshoot the issue.
Preventive Measures for Future Login Issues
Secure Password Management: Use strong and unique passwords for Crypto.com and enable password management tools or password managers for added security.
Backup 2FA Devices: Store backup codes for 2FA authentication securely to regain access in case of device loss or malfunction.
Regular Account Checkup: Periodically review account settings, security features, and verification status to address any potential issues proactively.
Common Login Issues and Solutions
Incorrect Credentials:
Ensure you are entering the correct email address and password. Double-check for any typos.
If you have forgotten your password, use the "Forgot Password" option to reset it.
Two-Factor Authentication (2FA):
If you have 2FA enabled, make sure you are entering the correct code from your authentication app.
Ensure your device's time is synchronized correctly, as time discrepancies can cause 2FA codes to be invalid.
Account Lockout:
If you have attempted to log in multiple times with incorrect credentials, your account might be temporarily locked. Wait for a specified period and try again.
Check your email for any notifications from Crypto.com regarding account lockout or security alerts.
